PRIVACY POLICY - Be Elsewhere Ltd
Last updated 16 February 2026
Be Elsewhere Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data when you interact with us.
1. Who We Are
Be Elsewhere Ltd is a company registered in England and Wales. For the purposes of UK data protection law, Be Elsewhere Ltd is the data controller of your personal data.
If you have any questions about this policy, you can contact us at hello@be-elsewhere.co.uk
2. What Information We Collect
We may collect and process the following personal data:
* Name
* Email address and telephone number
* Billing and payment information
* Emergency contact details
* Relevant health, dietary or access information (where voluntarily provided)
* Booking history
* Website usage data (via cookies and analytics tools)
We collect only the information necessary to deliver our services and operate our business.
3. How We Use Your Information
We use your personal data to:
* Process and manage bookings
* Communicate with you about your experience
* Provide relevant pre-event information
* Manage payments
* Comply with legal and regulatory obligations
* Send marketing communications (where you have opted in)
* Improve our website and services
We do not sell or rent your personal data.
4. Payment Processing
Payments are processed securely via Stripe. Where instalment or “pay later” services (such as Klarna) are used, you enter into a separate agreement with that provider. We do not store full card details.
5. Data Storage
Your personal data may be stored securely using cloud-based systems, including Google Workspace (Google Drive and related services), for the purpose of managing bookings and operational administration.
We take reasonable technical and organisational measures to ensure data is stored securely and access is restricted to authorised persons only.
6. Marketing Communications
If you subscribe to our mailing list, we may send you information about upcoming experiences and related updates.
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
We use third-party email marketing platforms (such as Flodesk) to manage communications.
7. Sharing Your Data
We may share personal data where necessary with:
* Payment processors (e.g. Stripe, Klarna)
* Accommodation providers or activity partners where required to deliver your booking
* Professional advisers (e.g. accountants or legal advisers)
We only share data where necessary and require third parties to handle it securely.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected and to meet legal, tax or regulatory requirements.
Health or dietary information provided for an experience will not be retained longer than necessary for the delivery of that experience.
9. Your Rights
Under UK data protection law, you have the right to:
* Request access to your personal data
* Request correction of inaccurate data
* Request erasure of your data
* Object to processing
* Request restriction of processing
* Withdraw consent (where applicable)
To exercise these rights, contact us at hello@be-elsewhere.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)
10. Cookies & Website Analytics
Our website uses cookies and similar technologies. Please see our Cookie Policy for further information.
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COOKIE POLICY - Be Elsewhere Ltd
Last updated: 16 February 2026
This Cookie Policy explains how Be Elsewhere Ltd uses cookies and similar technologies on our website.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.
2. How We Use Cookies
We use cookies to:
* Ensure the website functions correctly
* Improve website performance
* Understand how visitors use the site
* Support booking and payment processes
3. Types of Cookies We May Use
**Essential Cookies**
Required for the website to function properly.
**Analytics Cookies**
Used to understand how visitors interact with the site (for example, via Google Analytics or Squarespace Analytics).
**Third-Party Cookies**
Set by third-party services such as Stripe, Klarna or embedded content providers.
4. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5. Changes to This Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.